MY EXPERIENCE

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a blind-folded and cuffed artist standing in front of wall-mounted bed linen

ANU School of Art & Design Graduating Exhibition 2018

EXHIBITIONS & INSTALLATIONS

A ROOM OF ONE'S OWN, MARIE REAY TEACHING BUILDING (25th Mar-9th Dec 2019)

I organised a group exhibition for the Design Canberra Festival to show how design can bring about inclusion. This exhibition takes Virginia Woolf’s essay title literally and has a bedroom, bathroom, kitchen, dining room and study, with each room displaying designs that pertain to related women's issues. It answered the call "Designers may believe they are making products for everyone, but in reality they are mainly making them for men. It's time to start designing women in" (Caroline Criado Perez, Invisible Women: Data Bias in a world built for men).

GRADUATING EXHIBITION 2018, ANU SCHOOL OF ART & DESIGN (23rd Nov-2nd Dec 2018)

A building wide exhibition of the works of ANU School of Art and Design 2018 graduates from all disciplines. It featured my works Get Back in the Kitchen, Sit Like a Lady, Adam and Eve.

IN HER WORDS, HAWKER COLLEGE THEATRE (Sep 2018-31st Jul 2019)

I was the program coordinator and a performer in a community theatrical production with an all female, all migrant background cast. The work was inspired by songs, dance, poetry and stories from their cultures, and showcased the strengths of women and break the stereotypes of submissive and oppressed women of colour.

THE ETHICS OF MAKING, ANU PROMPT GALLERY (20th Aug-1st Sep 2018)

The exhibition attempted to answer the question “As a designer, why make more things in a world full of stuff?” with designs featuring recycled materials and various social purposes. Get Back in the Kitchen was featured in this multidisciplinary group exhibition.

6 adults seated at a dining table using Get back in the Kitchen

A WOMAN'S PLACE, ANU FURNITURE GALLERY (14th-29th May 2018)

This solo exhibition explored the ways girls are socialised and how these lead to taking up a lesser status when they grow up. I displayed and tested Get Back in the Kitchen in a contextual enquiry over a series of lunches. I also exhibited Sit Like a Lady and several collateral interactive works using upcycled homewares.

Shirty science shirts hanging from a line between trees at Garema Place

SHIRTY SCIENCE, ANU PROMPT GALLERY (4th-22nd Sep 2017), LOBROW GALLERY & CITY WALK (10th-20th Aug 2017), CANBERRA INNOVATION NETWORK

A collaboration between 16 pairs of artists and scientists to produce a shirt design inspired by the scientist’s PHd research. I made this shirt based on Rebecca Lawrence's (ANU Research School of Psychology) research. She uses different methods to get people’s attention and links it 2 types of brain cells responsible for spatial and temporal detail in vision. Find out more about this shirt here.

Resource spelt out with plastic sea creatures on Alinga St Bridge

RECYCLED REEF, ALINGA STREE BRIDGE (10th Jul-11th Aug 2017)

A large scale art installation responding to the issues of waste, ocean health and coral bleaching. I have contributed a fish made of recycled milk bottles.

RANDOM 2017, ANU SCHOOL OF ART FOYER GALLERY (7th Jul-21st Jul 2017)

An open exhibition celebrating the wide scope of art inviting friends of the ANU School of Art and Design to display their latest artworks. Rib Stool Adam was featured.

a coffee table, sofa and console table with small woodworks in background

The artist in a toga with several faces ranging from happy to despondent to proud

CRAFTED ‘15, HOTEL HOTEL (20th-23rd Nov 2015)

A large scale art installation responding to the issues of waste, ocean health and coral bleaching. I contributed a fish made of recycled milk bottles.

CORE COMPUTERS, ANU PHOTOSPACE GALLERY (2nd Nov 2016)

Exhibition of digital art produced for Foundation Computer Studies. I countributed my logo design and personal branding, DL flyer, and two digital self-portraits to this group exhibition.

FURNISHED, FITTER'S WORKSHOP GALLERY (13th-15th Nov 2015)

Exhibition of finished pieces and their design processes by ANU Furniture Workshop students in 2015. I contributed Sit Like a Lady, Rib Stool Eve, as well as models, jigs and plans for both.

CRAFTED ‘14, NISHI GALLERY (21st-23rd Nov 2014)

Exhibition of finished projects by ANU Furniture Workshop students in 2014. I contributed my Trilobite Table and a set of handmade Salt and Pepper Shakers.

the National Film and Sound Archive with Arc Cinema

IMAGE IN TRANSITION, NATIONAL FILM AND SOUND ARCHIVE (Oct 2014)

An audio-visual exhibition of film shorts that were less than a minute in length and by 1st year ANU School of Art students. I contributed my stop-motion hand-drawn short film Spark.

DESIGNER, AUSTRALIAN TAXATION OFFICE (Feb 2022-present)

I use systems and design thinking to develop requirements and recommendations to solve complex and diverse problems, form comprehensive user-focused services, and deliver strategic outcomes. I supported a variety of work across multiple research and development projects in Behavioural Insights and Design. This includes:

Facilitation - scrum master a team, running recurring capability-building sessions, facilitating retrospectives, creating workshop materials and planning meetings.
Mapping business processes and customer journeys - identifying current state, issues, risks, dependencies, outstanding questions, and opportunities for future state.
Information design - to improve artefacts and communicate complex information to executives to aid decision making.
Usability testing upcoming website transactions - developing prototypes, facilitating sessions, capturing notes, and contributing to reports.
Behavioural insights - help clients to identify behaviours, research and apply psychological effects, develop targeted interventions, create 'nudging' communications.
Information architecture - analysing treejack testing outputs to form web menus.

EMPLOYMENT HISTORY

DESIGN GRADUATE, AUSTRALIAN TAXATION OFFICE (Feb 2021-Feb 2022)

I rotated through 3 work areas and undertook weekly training to build various business and design skills. Throughout this time I:

created 47 customer journey maps - that allowed users to maintain their records, and led the validation of a solution.
helped community members during peak lodgment time - I gained an understanding of users needs, and found where they needed support accessing digital services.
used information design to improve artefacts - and learned service design and user interface skills from experienced designers.
created workshop materials - and took live notes on screenshared templates to engage stakeholders.

CUSTOMER SERVICE OFFICER, AUSTRALIAN CAPITAL TERRITORY GOVERNMENT (Jul 2020-Feb 2021)

I provided professional user-focused advice on a range of complex matters to help community members access government services. I referred to policy and used my strong problem solving skills to tailor solutions across a range of issues.Through this, I gained an appreciation for user needs, how the community interacts with government and what makes digital government services hard to use and navigate.

MULTIPLE ROLES, MARSS AUSTRALIA INC. (Migrant And Refugee Settlement Services; Jun 2018-Feb 2021)

I fulfilled multiple roles in this small fast-paced organisation to help culturally and linguistically diverse clients in their migration journeys. My roles were:

Program officer - I undertook desktop research, found gaps, and developed a program to address issues uncovered. While underway, I set priorities; scheduled items; tracked progress against KPIs; sourced and allocated resources; recruited participants, speakers and trainers; created marketing materials and coordinated events. I then collated data and feedback to evaluate and report on the programs.
Executive assistant - I drafted communications for public distribution, built and managed the website, and created graphic design materials
Case worker - I spoke with vulnerable clients to understand their needs and issues, and accordingly provided support.

INTERN, CRAFTACT: CRAFT + DESIGN CENTRE (Oct-Dec 2018)

I helped coordinate and deliver the Design Canberra Festival. Tasks included data entry, evaluation, exhibition installation, marketing and communications.

SUPPORT, SALT BRIDGE FILM (Freelance, 2014-2017)

Australia’s first Hindi Film. I created props, advised and did graphic design, and edited the subtitles of the film.

ADVANCED CREATING ACCESSIBLE DOCUMENTS, INCLUSIVE DESIGN, VISION AUSTRALIA (May & Aug 2021)

I learned accessibility and inclusive design principles, and learned how to create documents that comply with Web Content Accessibility Guidelines.

EDUCATION & COURSES

DESIGN THINKING FOR INNOVATION, ROYAL MELBOURNE INSTITUTE OF TECHNOLOGY (May-Jun 2021)

I learned about human-centred design and employed double diamond methodology for user research, problem analysis, prototyping, user testing to design a solution.

BACHELOR OF SCIENCE (PSYCHOLOGY) WITH HONOURS, AUSTRALIAN NATIONAL UNIVERSITY (Feb 2014-Jul 2019)

I gained an understanding of behavioural insights and user needs by learning how humans perceive, understand and interact with the outside world.
I learned how to conduct user research (both qualitative and quantitative) and analyse data.
My Honours involved conducting scientific research and communicating its methods, findings and implications in a thesis. I performed a literature review, collated data from novel verb comprehension studies, ran multi-level statistical analyses and wrote a report to explore how we acquire our first language.

BACHELOR OF DESIGN, AUSTRALIAN NATIONAL UNIVERSITY (Feb 2014-Jul 2018)

Furniture major with other courses including: life drawing; precise drawing and model making; presenting practice online; HTML and JavaScript skills; art history and theory; sustainable design, foundation Adobe Photoshop and Illustrator skills, and material experimentation.

I presented my research and design work at the 2018 ANU Student Research Conference: Faces of Research.
Guest workshops - for Marquetry and Parquetry with Katalin Sallai, Ergonomics with Isabel Moore, and Prototyping with John Goulder.

SCHOOL OF ART EXCHANGE PROGRAM, LAHTI UNIVERSITY OF APPLIED SCIENCES' INSTITUTE OF DESIGN (Aug 2017-Feb 2018)

I studied in Finland's top design school. I explored the best practices in design and how it can be applied with the government utilising design principles in all areas of life to achieve strategic outcomes and produce enduring benefits to the community.

I designed a dining table for Puulon’s product range was mentored by an interior design professional in Expert Project. In product Development Project, I developed an interior space for Isku's range. I gained experience with concept development, sketching, refining, 3D modelling and working with designers from diverse backgrounds.
I was one of 5 exchange student speakers nominated to present my portfolio in the inaugural Annual Student Portfolio Night
I participated in the Institute of Design’s annual Christmas markets, contributing handcarved knives.
I travelled to over 35 cities within 15 European countries - 23 of which I visited alone. I adapted to change, became more resilient and well-rounded.

CERTIFICATE I IN COMPUTING, LYNEHAM HIGH SCHOOL (Feb-Jun 2011)

I demonstrated my proficiency using programs in the Microsoft Office Suite

ART INSTRUCTION, LAVENDER ART STUDIOS (2007-2011)

A progression of mastering charcoal, soft pastel and oil paint mediums to create still lifes, clothed figure drawings, and recreations of paintings and photographs.